How can I place an order?

Browse our products, select the item you want, add it to your cart, and proceed to checkout. Enter your shipping and payment information and complete your purchase.

What payment methods do you accept?

We accept several major payment cards through our secure payment processing system.

Available payment methods may vary depending on your location and checkout availability. All available payment options will be shown securely during checkout.

How long does order processing take?

Orders are generally processed within 1–2 business days. Orders placed after 4:00 PM EST will begin processing on the next business day.

How long does shipping take?

After processing, orders generally arrive within 3–5 business days.

The estimated total delivery time is approximately 4–7 business days, including processing and shipping.

Will I receive a tracking number?

Yes. Once your order has been shipped, we will send a shipping confirmation email with tracking information when available.

Can I cancel or change my order?

Please contact us as soon as possible if you need to cancel or change an order. We will make reasonable efforts to help before the order is processed or shipped.

What is your return policy?

We generally accept eligible returns within 30 days of delivery. Products must be unused and in their original condition and packaging, where applicable.

What if I receive a damaged or incorrect product?

Please contact us within 7 days of delivery and provide your order number and photos of the product and packaging. We will review the issue and provide an appropriate solution.

How long does a refund take?

Once an approved return has been received and inspected, the refund will be issued to the original payment method.

Please allow approximately 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.

What if my package says delivered but I cannot find it?

Please check your delivery area and with household members or neighbors first. You may also contact the shipping carrier. If you still cannot locate the package, contact our support team.

How can I contact ModarnNest.shop?

Our customer support team is available to help with questions about products, orders, shipping, returns, refunds, and payments.