Refund policy

At Taredu, customer satisfaction is our highest priority. We are committed to providing quality products and a reliable shopping experience. If you are not completely satisfied with your purchase, we are here to assist you through a fair and transparent return and refund process.

Please read this policy carefully before submitting a return request.

30-Day Return Policy

Customers may request a return within 30 days from the date their order is delivered.

To be eligible for a return:

• The item must be unused and in its original condition

• The product must be returned in its original packaging

• All accessories, manuals, and included components must be included

• Proof of purchase or order confirmation must be provided

Items that do not meet these requirements may not qualify for a refund.

Non-Returnable Products

The following items are generally not eligible for return or refund:

• Final Sale items

• Gift Cards

• Personalized or customized products

• Products showing signs of wear or use

• Products damaged due to misuse, negligence, or improper handling

• Products returned without original packaging

• Products returned outside the return eligibility period

How to Start a Return

Before returning any item, customers must first contact our support team to obtain return authorization.

Contact Information:

Email: info@taredu.shop

Phone: +1 (380) 260-3245

Returns sent without prior authorization may be delayed or refused.

Return Shipping Costs

Unless the return is due to a damaged, defective, or incorrect item:

• Customers are responsible for return shipping costs

• Original shipping charges are non-refundable

• A trackable shipping method is strongly recommended

Taredu is not responsible for returned packages that are lost or damaged during transit.

Return Address

Taredu

12015 Pebble Hill Dr

Houston, TX 77024

United States

Damaged, Defective, or Incorrect Items

While we carefully inspect every order before shipment, issues may occasionally occur.

If your order arrives damaged, defective, or incorrect, please contact us within 5 days of delivery.

To assist our review process, please provide:

• Order number

• Clear photographs of the product

• Photographs of the packaging

After evaluation, we may provide:

• Replacement product

• Store credit

• Partial refund

• Full refund

• Another appropriate resolution

Depending on the circumstances.

Inspection and Approval Process

All returned items are inspected upon arrival.

Our review process may include verification of:

• Product condition

• Return eligibility

• Proof of purchase

• Compliance with policy requirements

Customers will be notified regarding the approval or denial of their refund request once the inspection process is complete.

Refund Processing

Approved refunds are issued to the original payment method used during checkout.

Most refunds are processed within 5–10 business days after approval.

Actual processing times may vary depending on your financial institution, payment provider, or credit card issuer.

Missing or Delayed Refunds

If you have not received your refund:

• Check your bank account

• Contact your credit card provider

• Contact your payment processor

• Contact your financial institution

Additional processing time may be required by your bank before funds become available.

If the issue persists, please contact our support team for assistance.

Exchanges

Exchanges are available only for products that arrive:

• Damaged

• Defective

• Incorrect

Customers must contact Taredu before returning any item for exchange.

Order Cancellations

Orders may be canceled within 12 hours of placement.

After this period, orders may already be processed or shipped and cannot be canceled.

If an order has already shipped, customers may use the standard return procedure after delivery.

Chargebacks and Payment Disputes

Customers are encouraged to contact Taredu directly before initiating a chargeback or payment dispute.

Most concerns can be resolved quickly and professionally through our customer support team.

Policy Changes

Taredu reserves the right to modify, update, or replace this Refund Policy at any time without prior notice.

Changes become effective immediately upon publication on this page.

Contact Us

If you have any questions regarding this Refund Policy, please contact us.

Taredu

Email: info@taredu.shop

Phone: +1 (380) 260-3245

Address: 12015 Pebble Hill Dr, Houston, TX 77024, United States