Shipping policy
Thank you for shopping with ModarnNest.shop. We are committed to providing a simple and reliable shopping experience. This Shipping Policy explains how we process and ship orders placed through our website.
1. Order Processing Time
Orders are generally processed within 1–2 business days after the order is successfully placed.
Orders are processed Monday through Friday, excluding weekends and holidays.
Orders placed after 4:00 PM EST will begin processing on the next business day.
2. Shipping Time
After an order has been processed and shipped, the estimated delivery time is:
3–5 business days
Shipping times are estimates and are not guaranteed delivery dates. Delivery may take longer due to weather, carrier delays, holidays, high shipping volumes, or circumstances beyond our control.
3. Estimated Total Delivery Time
The estimated total delivery timeframe is:
1–2 business days for processing + 3–5 business days for shipping
Therefore, most orders should arrive within approximately 4–7 business days from the date the order is placed.
4. Shipping Confirmation and Tracking
Once your order has shipped, we will send a shipping confirmation email to the email address provided during checkout.
When tracking information is available, the email will include a tracking number and relevant tracking instructions.
Please note that tracking information may take some time to become active after the package has been handed to the carrier.
5. Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please carefully review your address before completing your purchase.
If you provide an incorrect or incomplete address, delivery may be delayed or the package may be returned to us. Additional shipping charges may apply if reshipping is required.
If you notice an address error after placing your order, please contact us immediately at support@modarnnest.shop. We will make reasonable efforts to update the address before the order ships, but changes cannot be guaranteed once processing or shipping has begun.
6. Shipping Delays
Although we work to process orders within our stated timeframe, unexpected delays may occur because of:
- Severe weather
- Carrier delays
- Holidays
- High shipping volumes
- Incorrect or incomplete addresses
- Transportation disruptions
- Other circumstances beyond our reasonable control
If your order is delayed, please check your tracking information first. You may also contact our customer support team for assistance.
7. Lost or Missing Packages
If your tracking information shows that your package was delivered but you cannot locate it, please check your delivery area and ask household members or neighbors whether they received it.
You should also contact the shipping carrier for additional delivery information.
If you are still unable to locate the package, contact us at:
We will review the situation and provide assistance where possible.
8. Damaged Packages
If your package arrives damaged, please contact us as soon as possible.
Please provide:
- Your order number
- A description of the damage
- Clear photos of the damaged product
- Photos of the shipping package, if applicable
We will review the issue and determine the appropriate resolution in accordance with our Return & Refund Policy.
9. Undeliverable or Returned Packages
If a package is returned to us because of an incorrect or incomplete address, refusal of delivery, or another issue caused by the recipient, we may contact you to arrange reshipment.
Additional shipping charges may apply for reshipping.
10. Shipping Charges
Any applicable shipping charges will be clearly displayed during checkout before you complete your purchase.
Shipping costs may vary depending on the destination, order, shipping method, or promotional offer.
11. Order Cancellation
If you wish to cancel an order, please contact us as soon as possible after placing it.
We will make reasonable efforts to accommodate cancellation requests before the order is processed or shipped.
Once an order has been processed or shipped, cancellation may no longer be possible. In such cases, you may need to follow our Return & Refund Policy.
12. Contact Us
If you have any questions regarding shipping or your order, please contact us:
ModarnNest.shop
Email: support@modarnnest.shop
Phone: +1 332-147-3264
Business Address:
1001 E 47th St
San Angelo, TX 76903
USA
We aim to respond to customer inquiries as soon as reasonably possible.